Client Feedback & Complaints

At Evolve Mind Body, we are dedicated to supporting your wellness journey and providing a high-quality experience in every class and session. If something hasn't met your expectations, we want to hear about it so we can address your concerns and improve our service.

Our Resolution Process

  1. Submit the form below: Please provide as much detail as possible so we can look into the matter.

  2. Acknowledgement: We will confirm receipt of your feedback within 2 working days.

  3. Review: We will look into the details of your visit, membership, or specific session to understand the situation fully.

  4. Resolution: We aim to provide a formal response or a proposed solution within 7 working days.

Alana Edwards trading as Evolve Mind & Body

3 Miller Lane, Midhopestones,
Sheffield, S36 4GQ

Legal Note: In accordance with the Electronic Commerce (EC Directive) Regulations 2002 and the Companies Act 2006, the above details are provided for the purpose of transparency and to allow for direct and effective communication.